Nurse24
Nurse24SM is a toll-free, nurse-driven telephonic support program that provides immediate clinical support for everyday health issues and questions that otherwise might lead to an unnecessary doctor or emergency room visit. It also serves as an “early warning system” for emerging health conditions before they become expensive, acute medical events requiring emergency room visits or hospitalization.
Clinical support is available 24/7 through a nurse line service, staffed by highly-trained, registered nurses. It offers a cost-effective solution for participants coping with chronic and acute illnesses, episodic or injury-related events and other healthcare issues.
Alere’s clinicians offer around-the-clock advice, guidance and support to anyone in your population who has a question or a medical problem. They also refer participants to appropriate healthcare services. This supportive approach to healthcare helps reduce absenteeism, increase productivity and improve participant satisfaction.
To learn more, view the Nurse24 Program Overview.
Nurse24 Outcomes

Clinical Performance Indicators
- Call metrics
- Types of calls
- % utilization
- Pre-call intention
- Post-call intention
- Referrals
For Quick Links
Program Overview
Program Guidelines
Nurse24 Outcomes Reporting